Support
How can we help?
Email support@getshredify.com and a real person (usually Andrew) will get back to you, normally within one business day.
General helpQuestions about the app, your plan or your account.Email support →Billing + cancelCancel anytime in Settings → Subscription. Billing questions or a charge you don’t recognize? Write to us.Email billing →Delete or export dataDelete your account in the app (Settings › Your data), or follow the steps on our delete-account page.How to delete →Safety + reportsReport a user, content or a safety issue at safety@getshredify.com. You can also report in the app from any post or profile.Email safety →Bug or ideaSomething broken, or a feature you want? Send it through our contact form.Contact form →Gym partnersPartner program, your gym dashboard, QR posters or your map listing.Email partners →
Shredify gives general fitness information, not medical advice. If you think you have a medical emergency, call 911.